Zampell FAQs
Zampell supports customers across a wide range of refractory industries with consultancy, design, manufacture, installation and maintenance services. Below you will find answers to some of the most common questions about our work, our capabilities and how we support clients in the UK and overseas.
What does Zampell do?
Zampell provides specialist refractory services for high-temperature industries. Our work includes consultancy, design, manufacture, installation, maintenance and emergency repair support. We also manufacture and supply a wide range of refractory products, including fibre modular systems, precast shapes, burner quarl tiles and protective encapsulation systems.
Which industries does Zampell work in?
We support a broad range of sectors, including waste-to-energy, biomass, power generation, aluminium, iron and steel, food processing and petrochemical applications. We also work with other high-temperature industries that require reliable refractory solutions.
What refractory services do you offer?
Our core services include consultancy, design, installation and maintenance. We also support planned shutdowns, urgent repairs, controlled demolition, new furnace projects and long-term maintenance agreements. You can explore each service in more detail on our Services page.
Do you manufacture refractory products in-house?
Yes. Zampell manufactures a range of refractory products, including precast refractory shapes, fibre modular systems, bespoke tile systems and protective coatings. Our manufacturing processes operate under ISO 9001 quality procedures to help ensure consistency, traceability and reliable performance.
Can Zampell supply bespoke refractory solutions?
Yes. We regularly work on bespoke and technically demanding projects. We can manufacture custom refractory products, develop tailored lining systems and work with our sister company, Vulcan, to provide one-off tile replacements and confidential bespoke manufacturing where required.
Do you offer emergency refractory repairs?
Yes. Zampell supports emergency refractory repairs and rapid response work for customers facing unplanned breakdowns or lining failure. Our stocked materials, in-house transport and experienced teams help us respond quickly and keep downtime to a minimum.
What is a fibre modular system?
A fibre modular system is a prefabricated insulation lining designed for high-temperature applications. It offers excellent thermal performance, reduced heat loss and fast installation. Zampell manufactures and installs fibre modular systems for a wide range of furnace, boiler and ducting applications.
What are precast refractory shapes used for?
Precast refractory shapes are pre-formed components made to suit specific industrial applications. They are commonly used where accuracy, repeatability and faster installation are important. Zampell manufactures precast shapes ranging from small intricate parts to larger bespoke units.
Does Zampell install burner quarl tiles?
Yes. Zampell supplies and installs market-leading concealed-fixing burner quarl tile systems. These are designed to improve combustion efficiency, reduce fouling and protect burner areas in demanding applications, including power generation environments.
Does Zampell work internationally?
Yes. Zampell operates internationally and supports customers in the UK, Europe and further afield. We deliver refractory manufacture, supply, installation and supervision to clients across multiple markets and sectors.
What quality and safety standards does Zampell follow?
Zampell is committed to quality and safety across all areas of the business. We operate to ISO 9001 quality procedures and ISO 45001 occupational health and safety standards. Safety is central to our culture, and we work to protect our people, our customers and the plant we work on.
How can I get a quote from Zampell?
You can speak to our team about your project by using the contact
page. If you already know what you need, include as much detail as possible about the site, application, timescale and any drawings or photographs. This helps us respond quickly and accurately.
Do you offer technical advice before a project starts?
Yes. Our consultancy and design teams can help assess your requirements before work begins. We can review the application, recommend suitable materials and suggest the best approach for performance, safety and cost efficiency.
Why choose Zampell?
Customers choose Zampell because we combine technical expertise, in-house manufacture, experienced installation teams and a strong safety culture. We provide practical refractory solutions that are built around performance, reliability and long-term value.
Need more information?
If this FAQ doesn’t cover your question, please get in touch. We will be happy to talk through your requirements and direct you to the most relevant member of the team. For a full overview of what we do, visit our Services, Products and Safety pages.