Health and Safety

At Zampell, safety is fundamental to our business. As a family-owned company, we are committed to ensuring every employee returns home in the same condition they arrived at work. That commitment shapes our culture, drives our processes and underpins every project we deliver.

Safety for Our Customers

Clients choose Zampell because we deliver safe, reliable refractory services. We aim to be the contractor on site that provides reassurance through careful planning, clear communication and disciplined execution. Our objective is to exceed client expectations for health, safety and environmental performance.

Key commitments:

Rigorous risk assessment and method statements for every contract.
Coordinated planning with client teams and other contractors during outages.
Continuous monitoring of safety performance and near-miss reporting.

Safety for our people

We invest in people and training to keep our workforce competent and resilient. Regular training is provided for all staff, with enhanced programmes for supervisors and safety leads. Our dedicated safety supervisors deliver tailored job previews and on-the-job coaching to embed safe working practices.

Core measures:

Induction and role-specific training for new employees.
Refresher and specialist training for supervisors and operators.
Behavioural safety observations and targeted interventions.

Notable Safety Achievements

Zampell and its affiliates are recognised for industry-leading safety performance. Highlights include consecutive RoSPA Gold awards achieved by Vulcan Refractories and safety commendations from industry bodies in the United States. These accolades reflect our emphasis on cultural integration, integrity and individual accountability.

The ASK Programme

The goal of our safety team is zero incidents and zero injuries. To help achieve this we use the ASK programme, a simple yet powerful system built around engagement and accountability.

Shift start routine:

  1. Site safety analysis
  2. Toolbox talk
  3. Pre-shift stretch and warm-up

ASK stands for:

  • Ask and engage. We encourage employees to ask questions and own safe behaviour, rather than simply being told what to do.
  • Be accountable. Every person is responsible for their own safety and for supporting the safety of their colleagues.

Before each task employees and supervisors should consider these questions:

  • What am I about to do?
  • How am I going to do it?
  • What are the hazards?
  • How will I prevent them?

This approach promotes situational awareness and ensures safety is part of everyone’s role.

ISO 45001 accreditation

Zampell UK is ISO 45001:2018 certified. This international standard confirms that our occupational health and safety management system meets legal requirements and follows recognised best practice for reducing workplace risk. The certification demonstrates our commitment to continuous improvement, hazard elimination and the wellbeing of our workers and customers.

Continuous Improvement

We maintain safety through training, supervision and a programme of continuous improvement. Management and supervisory teams bring extensive industry experience and a focus on developing the next generation of safety leaders.

Ready to Optimise Your Refractory Assets?

Refractories is what we do. Whatever your challenge, Zampell has the expertise and global reach to deliver.

Contact us today for a complimentary consultation to discover how we can drive performance, safety and cost savings on your next refractory project.